If you are a business owner/leader in the United Kingdom, you may be wondering what NetSuite pricing plans are available to you. NetSuite is a comprehensive cloud-based ERP system that can help your business grow and become more efficient. In this article, we will provide an overview of NetSuite pricing in the UK and discuss the different options that are available to you.
Purchasing Options
NetSuite's pricing and licensing programs can be confusing because you are not just limited to working with Oracle. You can license through a reseller (NetSuite Solution Provider) or even an accounting firm through NetSuite's BPO program, or you can work directly with NetSuite sales and services team. Pricing will vary depending on which route you go.
NetSuite Sales and Service Teams
Some companies choose to work directly with NetSuite's sales and service teams, comprised of sales reps who specialize in specific industries. NetSuite sales reps sell a productized implementation methodology called SuiteSuccess, which is their implementation service designed to get customers up and running within 100 days. Small, simple companies are the best fit for this methodology. Generally speaking SuiteSuccess may not be ideal for complex organizations with customized needs.
Pro's:
-Direct access to badged NetSuite employees
- Lots of pre-sales support resources
- Proven implementation methodology for the right type of company
Con's:
-May be at a disadvantage when it comes to licensing terms and concessions.
- Professional services teams tend to be more junior in their career and/or lack industry depth.
-Some customers complain that working with NetSuite's sales team felt rigid and included a cursory evaluation and implementation process.
NetSuite Solution Provider
A NetSuite solution provider offers customized consulting services from a diverse team of specialists who have implemented hundreds of ERP solutions for companies in various industries. They provide deep insights about which edition you need, how best to implement the system, and they customize your installation to fit the company's needs. They are programmers, management consultants, technology and integration experts, and end users, so they know the system inside and out.
These companies excel at working closely with ERP buyers to determine the best options to meet the needs of the business. In addition, their versatility allows them to tailor each implementation specifically to the customer's wants and needs.
Pro's:
- 3rd party advocate + direct access to badged NetSuite employees (best of both worlds).
- Long term relationship from pre-sales to post go-live implementation (single throat to choke).
- More flexibility when it comes to methodology (no one size fits all approach).
Con's:
- Not all NetSuite Solution Providers are not created equal be sure to do your due diligence before picking the right partner for your project.
Accounting Firm and NetSuite's BPO Program
If you currently outsource your accounting department and are interested in running NetSuite you may want to consider the BPO Program, which offers customers an "instance" of NetSuite but offers limited customization and limits the type of modules available. Ideally suited for companies that are looking to make the leap to cloud ERP and want to start with financials first before hiring internal staff to manage the ERP.
Choosing a Suite
Once you have decided on NetSuite for your ERP solution, you must determine which suite of apps will work best for you. You can choose between five suites, Starter, Emerging, Limited Edition, Mid-Market Edition, and Enterprise Edition. Each suite is based on the number of users you need and the size of your company (total number of employees).
The suites are what make NetSuite scalable. You can start with an edition that fits your company and then, as you grow, upgrade to the next suite when you are ready. You don't have to worry about migrating to a new platform or moving your data over, it's seamless, quick, and easy. Each edition contains additional functionality as you move up the tier.
User Licenses
NetSuite is licensed by named user only. Each user who uses the system frequently will require their own license. Oracle NetSuite also offers limited function licenses called "Self Service Users" for infrequent users." Typically, these licenses allow someone to enter PTO requests, purchase requisitions or enter expense reports . For users that just need data from NetSuite, NetSuite can generate reports via Excel, PDF and more automatically.
Advanced Modules
The base NetSuite package offers a robust collection of integrated apps that serve many businesses. However, because many different types of companies run NetSuite the need to extend the functionality of NetSuite is solved via Advanced Modules. When adding Advanced Modules, you can select them "a-la-carte" one at a time or bundle them together in an industry-specific suite. For example, the Manufacturing Suite includes extra modules and features to handle all the tasks that go along with the manufacturing process.
The cost for each advanced module varies by complexity and industry. You can add them on at any time but only remove them at the time of your software renewal.
Some of the advanced modules available include:
Inventory & Manufacturing Management Modules (WMS & WRP)
- Demand Planning
- Advanced Inventory
- Advanced Procurement
- Advanced Manufacturing
- Manufacturing WIP and Routing
- Work Orders and Assemblies
- Warehouse Management (WMS)
Financial Management Modules
- Oracle NetSuite Planning and Budgeting Cloud Service (PBCS)
- Fixed Assets
- OneWorld
- SuiteBilling
- Multi-book Accounting
- Advanced Financials
- Advanced Revenue Management
Human Capital Management (HCM)
- SuitePeople
- Premier Payroll Service
Services Resource Planning Modules (SRP)
- OpenAir
- Job Costing
- Resource Allocation
- Project Management
E-Commerce and Retail Management Modules (POS)
- SuiteCommerce Standard
- SuiteCommerce Advanced
- SuiteCommerce InStore
- Advanced Order Management
Pricing and Company Size
Another factor that affects NetSuite pricing is the size of your company. Each of the suites offered is geared toward companies of a specific size (employee count). For example:
- Starter is for companies with less than 15 users and works within some industries.
- Emerging is an expanded version of Starter designed for less than 30 users for some industries.
- Limited Edition is for less than 10 users and companies with less than 50 employees.
- Mid-Market Edition is for companies with more than 10 users and/or more than one legal entity.
- Enterprise Edition is for businesses with more than 1,000 users.
You can easily see why it gets confusing with so many suites, modules, company size factors, and industry-specific options.
NetSuite Package Pricing
To calculate approximately how much it may cost your business to license NetSuite in the United Kingdom, let's first discuss the basic packages and their costs. The core package includes ERP and CRM functionality.
SuiteSuccess Starter Edition - The NetSuite Limited Edition is for companies with less than 10 users and up to 50 employees.
SuiteSuccess Standard - This limited package provides ERP only (no CRM) functions for more than 10 users and multiple legal entities.
SuiteSuccess Premium - The Mid-Market Edition offers full ERP and CRM capabilities for more than 10 users and two or more legal entities.
All of these packages use the same base code and are hosted on Oracle NetSuite servers in the cloud. Therefore, if you outgrow your current license, you can switch easily without the need to change systems, incur downtime, or migrate anything.
NetSuite Per-User Pricing
You will need one full license for each person who will be using the system regularly.
You could purchase licenses and have users share them, but it's not a recommended practice.
The Self-Service licenses are sold in packs of 5. These are limited licenses that infrequent employees can use for limited tasks and these are priced 5 users for the price of one user license.
You can add new users at any time but only remove users at the time of your renewal.
Implementation Costs
Keep in mind the cost of NetSuite licensing is not the only expense you will incur when moving your business to NetSuite cloud ERP. You must also pay for the implementation. The cost of this piece will vary widely based on your company's size, your complexity, and the partner you choose to work with. Working with a company that has extensive experience within your industry will make the process easier and, therefore, less expensive.
Support Costs
Along with the cost of the software and implementation, you also need to consider support. Although Oracle NetSuite does offer limited support options, you may have to pay for 24/7 Premium Support if your company requires it.
Another option is to bundle support with your solution provider/reseller. They can usually offer you a better value for less cost.
Save Big on NetSuite With Threadgold
If you want a quote on licensing and implementing NetSuite for your UK based business, contact Threadgold Consulting today. We are a leading Oracle NetSuite Solution Provider Partner who can help navigate the complexity of NetSuite licensing and help ensure you get an amazing NetSuite license contract with best-in-class NetSuite consultants.
