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Privacy Policy

 

Threadgold Consulting (“we”, “our”, or “us”) operates the website threadgoldconsulting.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete a contact form
  • Request information about our services
  • Communicate with us via email
  • Engage with us through the Website
  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you choose to provide
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website addresses
  • Respond to enquiries and provide requested services
  • Improve the functionality and performance of our Website
  • Understand how users interact with our Website
  • Provide relevant marketing and advertising, including showing you ads on platforms such as Google and LinkedIn
  • Build remarketing audiences to show targeted advertising to previous visitors of our Website
  • Monitor and analyse usage trends
  • Comply with legal obligations
  • Consent – for marketing cookies and advertising tracking technologies (such as Google Ads and LinkedIn advertising pixels). You may withdraw consent at any time via our cookie preferences.
  • Legitimate interests – for website analytics (Google Analytics 4), CRM and contact management (HubSpot), and improving our services, where these interests are not overridden by your rights.
  • Contractual necessity – where processing is necessary to respond to an enquiry or provide a service you have requested.
  • Legal obligation – where we are required to process your data to comply with applicable law.
  • Strictly necessary cookies – essential for the Website to function. These cannot be disabled.
  • Analytics cookies – used to understand how visitors use our Website (for example, via Google Analytics 4). These require your consent.
  • Marketing and advertising cookies – used to deliver targeted advertising and measure ad performance across platforms including Google and LinkedIn. These require your consent before being set.
  • Google Analytics 4 – website traffic analysis and visitor behaviour reporting.
  • Google Tag Manager – manages and deploys tracking and analytics scripts on our Website.
  • Google Ads – paid advertising and remarketing to previous Website visitors via Google’s advertising network.
  • LinkedIn Ads / LinkedIn Insight Tag – paid advertising on LinkedIn and conversion tracking. The LinkedIn Insight Tag collects data about visits to our Website by LinkedIn members.
  • HubSpot – customer relationship management, contact form processing, visitor tracking, and marketing automation. HubSpot may store contact data and track interactions with our Website and emails.
  • Right of access – you can request a copy of the personal data we hold about you.
  • Right to rectification – you can ask us to correct inaccurate or incomplete data.
  • Right to erasure – you can request that we delete your personal data in certain circumstances.
  • Right to restrict processing – you can ask us to limit how we use your data.
  • Right to object – you can object to us processing your data on the basis of legitimate interests.
  • Right to withdraw consent – where processing is based on consent, you can withdraw it at any time.
  • Right to data portability – you can request your data in a structured, machine-readable format in certain circumstances.

This information may include:

Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

This information helps us understand how visitors use our Website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

3. Lawful Basis for Processing

Under UK data protection law, we are required to have a lawful basis for collecting and using your personal information. We rely on the following bases:

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help us analyse web traffic, improve our Website, and deliver relevant advertising.

We use the following categories of cookies:

When you first visit our Website, you will be asked to consent to non-essential cookies via our cookie consent banner. You can update your preferences at any time. You can also control or disable cookies through your browser settings, though this may affect how parts of the Website function.

5. Third-Party Services

We use trusted third-party services to help operate our Website, manage contacts, and deliver advertising. Each provider has its own privacy policy governing how they handle your data. These services include:

6. International Data Transfers

Some of the third-party services we use, including Google and LinkedIn, process personal data in the United States and other countries outside the UK. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities, to protect your information in accordance with UK data protection law.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact enquiry data is typically retained for up to two years. Analytics and advertising data retention is governed by the settings and policies of the relevant third-party platforms.

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us using the details in the Contact section below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security of Your Information

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Data Controller

Threadgold Consulting is the data controller responsible for your personal information. The data controller is the person or organisation that determines how and why personal data is processed.

The nominated data controller for Threadgold Consulting is:

Karl Threadgold

Threadgold Consulting

Email: karl@threadgoldconsulting.com

Website: threadgoldconsulting.com

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the data controller directly:

Karl Threadgold

Email: karl@threadgoldconsulting.com

Website: threadgoldconsulting.com

This policy has been prepared for general guidance purposes. Threadgold Consulting recommends seeking independent legal advice to ensure full compliance with UK data protection law, including the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations.