In recent years, Singapore's manufacturing industry has seen significant growth, reaching nearly $84 billion in 2021. In order to effectively manage and streamline their operations, companies operating in this sector require top-notch ERP software. This software should provide automation of business processes, robust analytics, and reporting capabilities, all of which aid in making informed strategic decisions.
Choosing the right ERP solution can be a daunting task, given the abundance of options and vendors available. The specific requirements of a company may vary, with some requiring more flexibility or scalability, or even special features. Regardless of the size of your company - whether it's a single factory or a multinational corporation with multiple locations - there's an ERP solution that's a perfect fit.
To make the selection process easier, we've curated a list of the top ERP solutions in Singapore and highlighted what sets each one apart. But before we dive into those details, let's briefly touch upon what ERP software is and why it's essential for your business.
What is ERP Software?
ERP software, or Enterprise Resource Planning software, is a comprehensive solution designed to streamline and optimize various business processes across an organization. It aims to improve efficiency and productivity by automating routine tasks, fostering inter-departmental communication, and providing a centralized platform for data and information.
In Singapore, ERP software is widely adopted by companies as the primary tool for managing their operations and making informed business decisions. The software integrates and unifies various functions within an organization, such as sales, inventory, purchasing, and supply chain management, into a single system. This allows businesses to have real-time visibility into their operations, making it easier to identify inefficiencies, reduce waste, and improve productivity.
One of the key benefits of ERP software is the automation of routine tasks, such as reordering inventory, managing workflows, and tracking sales. This helps to eliminate manual errors, reduce the workload of employees, and free up their time to focus on more strategic tasks. By having a centralized platform for information, ERP software helps to reduce miscommunication between departments and ensure that everyone is working towards the same goals.
ERP software is a powerful tool for organizations looking to optimize their operations, increase efficiency, and drive business growth. By bringing everything together in one place and automating routine tasks, ERP software helps companies to reduce waste, improve communication, and make informed decisions.
Why Choose ERP Software?
Often a business will start out using standard financial management software and lots of spreadsheets, and suddenly one day, they realize it isn't working for them anymore, they have outgrown it, and their needs have changed. That is why many companies implement an ERP solution that covers all departments and automates many of the day-to-day business operations.
ERP software combines inventory with sales and purchasing for a full lifecycle. It ties financials in with purchasing and sales as money goes out and comes back in. The seamless integration means fewer errors, tighter control over everything happening within the company, and cohesive communication between departments. Companies with warehouses and multiple locations need this efficiency even more than a single small operation. Keeping an eye on all business functions means less waste and more productivity. Some ERP solutions offer project management to track the entire production journey so that management can find ways to improve the process and save time and money. Granular control also helps employees accomplish their tasks and provides them with all the information they need to do the job. Reporting and analytics help executives make informed decisions that promote steady and sustainable growth for the business.
What is the Best ERP Software in Singapore?
When considering ERP software in Singapore, you have dozens of options. Each solution comes with pros and cons, and some are better suited for specific types of companies. Let's explore the best ERP software for manufacturing and other related industries.
1. Oracle NetSuite
Oracle NetSuite has been actively expanding its presence in Singapore, as the country is a strategic hub for businesses in the Asia-Pacific region. With a focus on the specific needs and requirements of the Singapore market, NetSuite has tailored its offerings to cater to local businesses, making it one of the top ERP software choices in the country.
NetSuite has a dedicated Singapore data center, ensuring that all data is stored securely within the country, in compliance with the Personal Data Protection Act (PDPA). This local data storage also helps to improve the performance and reliability of the software for Singapore-based users.
Furthermore, Oracle NetSuite in Singapore provides support for local regulations and requirements, such as the Goods and Services Tax (GST) and the Singapore Financial Reporting Standards (SFRS). This means that businesses can rely on NetSuite to help them maintain compliance with local laws and accounting standards.
NetSuite also offers localized versions of its software, with language support for English, Chinese, Malay, and Tamil. This ensures that businesses in Singapore can easily use the software, regardless of their preferred language.
In addition, Oracle NetSuite has built a strong partner ecosystem in Singapore, with local implementation and support partners, such as Threadgold Consulting. These partners have in-depth knowledge of the Singapore market and can provide customized solutions and support to help businesses get the most out of their NetSuite investment.
To further support the Singapore market, NetSuite has established the NetSuite User Group - Singapore (NSUG-SG), a community that provides a platform for local NetSuite users to share knowledge, discuss best practices, and network with one another. This user group demonstrates NetSuite's commitment to the success of its customers in Singapore.
In summary, Oracle NetSuite is an excellent choice for businesses in Singapore, thanks to its tailored offerings, local data center, support for local regulations, and strong partner ecosystem. By choosing NetSuite, Singapore-based businesses can be confident that they are selecting a comprehensive and flexible ERP solution that is designed to meet their unique needs in the local market. If you'd like to find out more about pricing and implementation of NetSuite, check out our detailed pricing guide!
2. SAP
As a global leader in ERP solutions, SAP has also made significant strides in catering to the Singapore market. With a strong presence in the region, SAP offers tailored solutions and services to meet the unique requirements of Singapore-based businesses across various industries.
Singapore-specific SAP features and benefits include:
Compliance with local regulations: SAP provides support for Singapore's regulatory requirements, such as the Goods and Services Tax (GST) and the Singapore Financial Reporting Standards (SFRS). This ensures that businesses can maintain compliance with local laws and accounting standards.
Localization: SAP has adapted its ERP solutions for the Singapore market by offering language support for English, Chinese, Malay, and Tamil. This ensures that businesses can easily use the software, regardless of their preferred language.
Local data center and support: SAP has a dedicated data center in Singapore, ensuring that all data is stored securely within the country in compliance with the Personal Data Protection Act (PDPA). This local data storage also helps to improve the performance and reliability of the software for Singapore-based users. Moreover, SAP has a strong local partner ecosystem, including implementation and support partners, to provide customized solutions and assistance to businesses in Singapore.
Industry-specific solutions: SAP offers a variety of industry-specific ERP solutions to cater to the diverse needs of Singapore's business landscape. From manufacturing and retail to financial services and healthcare, SAP has tailored solutions that address the unique challenges and opportunities of each industry.
Integration with local applications: SAP's open architecture allows for easy integration with other third-party applications, such as local payment gateways, e-commerce platforms, and government e-services. This ensures that businesses in Singapore can benefit from a seamless and efficient ERP system that integrates well with their existing infrastructure and services.
SAP's ERP offerings in Singapore include:
SAP S/4HANA: A comprehensive cloud-based ERP solution suitable for large enterprises and businesses seeking real-time data, AI-enabled analytics, and industry-specific functionalities.
SAP Business ByDesign (ByD): A cloud-based ERP solution targeted towards small and medium-sized businesses (SMBs) in the manufacturing, retail, distribution, and service industries, with a focus on automation, distribution, and e-commerce features.
SAP Business One: A flexible and scalable ERP software package designed for small to medium-sized businesses in various industries. It can be deployed on-premises, in the cloud, or both, providing customers with various deployment options.
In conclusion, SAP ERP solutions cater to the Singapore market by offering localized features, compliance with local regulations, and dedicated support for businesses in the region. With tailored solutions and a strong partner ecosystem, SAP ERP is a reliable and efficient choice for businesses in Singapore seeking to streamline their operations and drive growth.
3. Microsoft Dynamics Business Central
Microsoft Dynamics Business Central is a comprehensive ERP solution that caters to a wide range of industries, including manufacturing, distribution, retail, and professional services. As Microsoft continues to strengthen its presence in the Singapore market, Dynamics Business Central has evolved to meet the unique requirements of local businesses.
Singapore-specific features and benefits of Microsoft Dynamics Business Central include:
Compliance with local regulations: Dynamics Business Central supports Singapore's regulatory requirements, such as the Goods and Services Tax (GST) and the Singapore Financial Reporting Standards (SFRS). This ensures that businesses can maintain compliance with local laws and accounting standards.
Localization: Microsoft Dynamics Business Central offers language support for English, Chinese, Malay, and Tamil, making it accessible to a diverse range of businesses in Singapore.
Integration with local applications: Dynamics Business Central's open architecture allows for easy integration with other third-party applications, such as local payment gateways, e-commerce platforms, and government e-services. This ensures that businesses in Singapore can benefit from a seamless and efficient ERP system that integrates well with their existing infrastructure and services.
Local implementation and support partners: Microsoft has built a strong partner ecosystem in Singapore, with local implementation and support partners who can provide customized solutions and assistance to help businesses get the most out of their Dynamics Business Central investment.
Key features of Microsoft Dynamics Business Central include:
-Highly customizable and modular design
-Seamless integration with other Microsoft products
-Various deployment options: SaaS, PaaS, or on-premises
-Comprehensive supply chain management capabilities
-Real-time reporting and analytics for informed decision-making
-Scalability to accommodate businesses of all sizes
Some challenges that businesses may face when implementing Microsoft Dynamics Business Central in Singapore include:
-The user interface may feel dated and less intuitive compared to other ERP solutions
-Migration from legacy Dynamics products may require reimplementation, which can be time-consuming and costly
-Customized payroll requirements may not be well supported by the stock HR module
-Integrating third-party apps can be challenging
-Licensing for Business Central can be complex, with various options for full user, device, activity, and team licenses
In conclusion, Microsoft Dynamics Business Central is a robust and flexible ERP solution that caters to the unique needs of businesses in the Singapore market. With features tailored to local requirements and a strong partner ecosystem, Dynamics Business Central can help businesses in Singapore streamline their operations and drive growth. However, it is essential to carefully consider the challenges and costs associated with implementing and maintaining the software before making a decision.
4. Workday
Workday ERP, established in 2006, has gained popularity in Singapore, particularly among businesses that value its strong focus on human resources and financial management. Initially designed to support HR, Workday has expanded its capabilities to cover various ERP functionalities such as forecasting, inventory management, financials, supply planning, automation, project management, and business intelligence.
Key features of Workday ERP for the Singapore market include:
Human Resources and Financials: Workday's core strength lies in its comprehensive HR and financial management capabilities, which can help Singapore businesses efficiently manage their workforce and finances.
Simple Interface and Usability: Workday ERP is known for its simple and user-friendly interface, making it easy for businesses in Singapore to implement and use the software.
Planning Modules: Workday offers useful modules for planning purposes, catering to businesses in Singapore that require advanced planning capabilities to optimize their operations.
Localization: Workday supports the specific needs of businesses in Singapore, such as local language support, multi-currency capabilities, and compliance with local regulations.
However, there are some challenges that Singapore businesses may face when implementing Workday ERP:
Limited Manufacturing Capabilities: Workday ERP is not ideal for manufacturing companies, as it lacks specific features and functionalities designed for this industry.
Navigation and Search: While the interface is simple, navigation can be challenging, and users might find it difficult to locate specific features or functions quickly.
Messaging and Workflow: Some users have reported issues with the messaging system within Workday ERP, and improvements to the workflows are suggested to enhance the overall user experience.
Pricing: Workday ERP's pricing typically falls between $100,000 - $250,000, but businesses must contact Workday directly for a firm quote. The pricing structure may be a barrier for some small and medium-sized enterprises in Singapore.
In conclusion, Workday ERP can be a suitable choice for businesses in Singapore that prioritize human resources and financial management. However, it is essential to consider the software's limitations and challenges, particularly for manufacturing companies and businesses that require a more comprehensive ERP solution. Carefully evaluate the software's features, usability, and pricing before making a decision.
5. IFS
IFS ERP is a versatile and comprehensive solution that has been gaining traction in various industries in Singapore, including manufacturing, aerospace, defense, utilities and energy, telecommunications, and engineering. This European-based ERP software is designed to support large, complex organizations with a strong focus on Field Service Management and Enterprise Asset Management.
Key features of IFS ERP for the Singapore market include:
Industry-specific packages: IFS ERP offers specialized packages for product manufacturing and service companies in Singapore, ensuring that businesses can benefit from tailored solutions that meet their unique requirements.
Localization: IFS ERP is designed to support the specific needs of businesses in Singapore, such as local language support, compliance with local regulations, and seamless integration with other local applications.
Scalability: The cloud-based system is easily scalable, allowing Singapore businesses to grow and adapt their ERP solution as their needs change.
Comprehensive functionality: IFS ERP covers a wide range of business processes, including Asset Lifecycle Management, Aviation Maintenance, Commerce, Customer Engagement, Contracts and Warranties, Finance, Human Capital Management, IT Operations Management, Manufacturing, Procurement, Projects, and Supply Chain.
However, there are some challenges that businesses in Singapore may face when implementing IFS ERP:
Limited partner ecosystem: Compared to larger ERP vendors, IFS has a smaller partner ecosystem in Singapore, which may make it challenging to find reputable and reliable professional services.
Functionality issues: Some customers report that certain features of the system do not work as promised, which can lead to frustration and difficulties in implementing the software.
Interface and usability: The user interface of IFS ERP can be challenging to navigate, and the search feature may return unreliable data. This can impact the overall user experience and efficiency of using the software.
Training materials: Customers have suggested that IFS improve its training materials, including video resources, to help new customers transition more smoothly to the system.
In conclusion, IFS ERP can be a suitable choice for large, complex organizations in Singapore, particularly those in the manufacturing, aerospace, defense, utilities and energy, telecommunications, and engineering industries. However, it is essential to consider the challenges and limitations of the software before making a decision, as well as to carefully evaluate the available partner ecosystem and support resources.
5. Infor CloudSuite
Infor CloudSuite offers a comprehensive and industry-focused ERP solution that addresses the unique needs of various industries, making it an attractive option for businesses in Singapore. With its cloud, on-premises, and hybrid deployment options, Infor CloudSuite provides the flexibility required to adapt to the ever-changing business environment in Singapore. Here are some expanded features and considerations for Infor CloudSuite in the Singapore market:
Industry-specific solutions for tailored functionality: Infor CloudSuite provides tailored solutions for industries such as manufacturing, healthcare, distribution, and the public sector, which are all significant contributors to Singapore's economy. These solutions enable businesses to optimize their processes and enhance productivity, aligning with Singapore's focus on innovation and efficiency.
Scalable and adaptable to accommodate business growth: Singapore is a hub for business expansion in the Asia-Pacific region, and Infor CloudSuite's scalable and adaptable nature allows companies to grow and evolve, meeting the increasing demands of the regional market.
Streamlined user experience and intuitive interface: In a fast-paced business environment like Singapore, having a user-friendly interface is essential. Infor CloudSuite's streamlined user experience allows teams to access critical information and make data-driven decisions quickly, enhancing overall operational efficiency.
Seamless integration with other business applications: As a global business hub, Singaporean businesses often rely on various applications to manage their operations. Infor CloudSuite's seamless integration with other business applications ensures smooth data flow and minimizes disruptions in day-to-day activities.
Powerful analytics and reporting capabilities: Access to accurate data and insights is crucial for businesses operating in competitive markets like Singapore. Infor CloudSuite's powerful analytics and reporting capabilities enable companies to make informed decisions and stay ahead of their competition.
Localization and compliance: Infor CloudSuite is designed to support localization and compliance requirements specific to Singapore, such as taxation, reporting, and data privacy regulations. This ensures businesses can operate smoothly within the local regulatory framework.
Multi-language and multi-currency support: As a diverse and international business hub, Singapore requires ERP solutions that can handle multiple languages and currencies. Infor CloudSuite offers this support, making it easier for businesses to collaborate and transact with global partners.
However, some users may find that Infor CloudSuite's industry-specific focus could result in less flexibility when it comes to customizing the software for unique business requirements. This limitation may pose challenges for companies with highly customized processes or those operating in niche markets. Despite this, Infor CloudSuite remains a popular choice for businesses in Singapore seeking a comprehensive and industry-tailored ERP solution.
6. Epicor
Epicor ERP offers a wide range of features and benefits tailored to the diverse business landscape in Singapore. The software's flexibility, scalability, and industry-specific solutions make it an attractive option for businesses in various sectors, such as manufacturing, distribution, retail, and service industries. Here's a more detailed look at the advantages and considerations of Epicor ERP in the Singapore market:
Robust modules for finance, supply chain management, production, and CRM: Epicor ERP's comprehensive suite of modules addresses the core business functions needed by companies in Singapore. Its robust financial management, supply chain management, production, and customer relationship management modules help businesses streamline their operations and improve efficiency.
Flexible deployment options: cloud, on-premises, or hybrid: The availability of multiple deployment options, including cloud, on-premises, or a hybrid approach, offers Singaporean businesses the flexibility to choose the right model for their specific needs and preferences, enabling seamless integration with their existing infrastructure.
Customizable interface and workflows: Epicor ERP's customizable interface and workflows allow businesses in Singapore to tailor the software to their unique processes and requirements. This customization ensures that the ERP solution aligns with each company's specific needs, increasing user adoption and overall effectiveness.
Real-time data access and advanced reporting capabilities: Access to real-time data and advanced reporting capabilities is crucial for businesses in a fast-paced and competitive market like Singapore. Epicor ERP's real-time data access and analytics tools enable companies to make informed decisions, identify trends, and stay ahead of their competition.
Industry-specific solutions for targeted functionality: Epicor ERP provides industry-specific solutions that cater to the unique requirements of various sectors, such as manufacturing, distribution, retail, and service industries. These targeted solutions help Singaporean businesses optimize their processes and enhance productivity.
Localization and compliance: Epicor ERP supports localization and compliance requirements specific to Singapore, such as taxation, reporting, and data privacy regulations. This ensures that businesses can operate smoothly within the local regulatory framework.
Multi-language and multi-currency support: As a diverse and international business hub, Singapore requires ERP solutions that can handle multiple languages and currencies. Epicor ERP offers this support, making it easier for businesses to collaborate and transact with global partners.
However, some users may find that Epicor's extensive range of features and options can be overwhelming, and the software may require a significant investment in training and implementation. Businesses in Singapore should consider these factors when evaluating Epicor ERP as a potential solution for their organization. Despite these challenges, Epicor ERP remains a popular choice for many companies in Singapore seeking a flexible and comprehensive ERP solution.
What is the Best ERP Software for Businesses in Singapore?
When evaluating the best ERP software in Singapore or Malaysia else in the world, you must consider many factors. Some things to keep in mind are:
Timing - If you are considering switching ERP systems, give yourself plenty of time to prepare. Often implementations can take several weeks or several months, depending on the system you choose. Start your search six months to a year before making the change. Consult professionals on what you need to do to make it a smooth transition and prepare your records and people.
Needs/Requirements - Your company type and industry will heavily influence your decision on which ERP solution is best for you. For example, if you run a manufacturing company, look for software that leans into all the nuances of your business and supplies you with a complete solution.
Pricing - Pricing is always a consideration and will vary based on the size of your company, the modules required for your system, and the solution provider you choose to work with. Keep in mind that most ERP systems, even though's designed for SMB's will come with a hefty price tag for both the licenses and the services, make sure you work with a high qualify consulting firm like Threadgold to ensure you are getting the highest ROI on your ERP investment.
Maintenance/Support Options - You will need ongoing maintenance and support after you implement your system. Although you can get this through the software vendor, often, you'll get better support and quicker responses from a reseller with whom you have established a working relationship.
Staffing - Do you have the staff on hand with the proper knowledge to handle a migration to new software? Some of these solutions require substantial IT expertise to keep it running and optimized.
Get Everyone on Board – A critical aspect when moving to new ERP software is executive and staff buy-in. You must get everyone on board and well-trained on the new system, so there are no major problems going forward. A good reseller will provide you with options to train everyone and keep them motivated to use the new system.
Evaluate the Business Benefits - Before making any significant changes like new software, evaluate its effect on your business. What will your ROI look like when you are done? A knowledgeable ERP solution provider can help you with a complete evaluation and determine the best ERP software in Singapore for you and how to experience a successful migration.
The best ERP solution will be the one that meets your business needs, checks off all your boxes, and fits within your budget.
Learn More
Implementing a new ERP system is no small challenge. Rely on the experts at Threadgold Consulting, who have been helping Singapore based clients find and choose the right ERP solution for your business. We have on-staff professionals from several disciplines that are eager to learn about your business and help you evaluate the best ERP solution for your organization.
Call us today to learn more about how we can help you choose, implement, and maintain your ERP software.