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Oracle NetSuite vs. Microsoft Dynamics Business Central

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Oracle NetSuite vs. Microsoft Dynamics Business Central

If you're in the market for a new ERP software, then you already know the importance of having the right business system in place. Enterprise Resource Planning (ERP) helps organizations manage their key business processes/departments such as finance, operations, sales, and customer relationship management. An ERP system centralizes data and processes from different departments into one platform, making it easier to stay on top of everything.

The goal of this blog post is to give you a comprehensive comparison between Oracle NetSuite Cloud ERP and Microsoft Dynamics 365 Business Central. We'll dive into the key features and functionality of each system, their pricing and deployment options, and how they stack up in terms of user experience, integration, and customer support. By the end of this post, you'll have a better understanding of the differences between these two systems and be able to determine which one is the best fit for your organization's needs.

NetSuite Overview

Oracle NetSuite's cloud-centric approach ensures that businesses benefit from a flexible, scalable solution that grows in tandem with their needs. Designed to consolidate essential business functions, NetSuite covers a broad spectrum, from financials and CRM to e-commerce, all on a single platform. Its architecture not only promotes efficiency but also offers a unified data model that provides businesses with a single source of truth.

NetSuite's powerful reporting tools offer real-time visibility into various aspects of business operations. It provides customizable dashboards and analytics that allow businesses to monitor KPIs, financial performance, and other critical data, empowering decision-makers with timely, actionable insights.

Recognizing the diverse needs across different sectors, NetSuite offers industry-specific solutions. Whether it's retail, manufacturing, or services, NetSuite's targeted features and tools are designed to meet the unique challenges and workflows of these sectors, providing a tailored ERP experience that addresses specific industry demands.

Microsoft Business Central Overview

Business Central's deep integration with the Microsoft ecosystem stands as a significant advantage, especially for businesses already embedded in this environment. Seamless interaction with Office 365, Power BI, and other Microsoft applications ensures a cohesive, efficient workflow, leveraging the familiar tools that teams use daily.

Microsoft Dynamics Business Central harnesses Microsoft's robust analytics and reporting capabilities. Through tools like Power BI, it offers advanced data visualization and analytics features, enabling businesses to transform complex data into insightful, actionable intelligence.

With its intuitive design and user-friendly interface, Business Central simplifies complex business processes, making them more manageable. The consistency in user experience across various Microsoft products ensures a minimal learning curve and promotes higher productivity among users.

Feature Comparison

Financial Management: Both NetSuite and Business Central offer comprehensive financial management tools, but with distinct approaches. NetSuite is known for its capability to handle complex, multinational financial operations through it's advanced OneWorld module. Business Central cannot handle financial consolidation as easily, and is more suited to the needs of small to medium-sized businesses that operate within one legal entity. 

Supply Chain Features: Supply chain management is a strength for both platforms. NetSuite provides a global, expansive view, ideal for businesses with extensive supply chain networks, while Business Central focuses on optimizing supply chain processes through deep integration with Microsoft’s intelligence and analytics tools.

Human Capital Features: NetSuite's human capital management solutions are extensive, catering to a global workforce with a comprehensive set of tools and features. NetSuite offers efficient handling of routine human resources tasks, maintaining detailed employee records, and providing valuable insights into organizational structures and processes. Microsoft Business Central does not offer HR functionality, which is a big drawback for a lot of businesses, as it requires further third party integrations. 

Commerce Features: NetSuite's e-commerce solutions are scalable and integrated, supporting a wide range of business models and sizes. On the other hand, Business Central does not provide e-commerce capabilities. 

Professional Service Automation: Both platforms offer strong professional service automation features. However, Business Central only offers project management capabilities, whereas NetSuite offers project, timesheet, expense and resource management capabilities. As such, NetSuite is a better fit for service based businesses. 

Customization and Flexibility

NetSuite stands out for its extensive customization capabilities. Businesses can tailor the system to fit their unique processes and workflows, ensuring a personalized ERP experience. The platform's flexibility allows for the addition of new modules and functionalities as the business grows and evolves, ensuring that NetSuite can adapt to changing business needs.

Microsoft Dynamics Business Central also offers customization options, but they are slightly harder to configure, making implementation costs higher. The customisations also mostly focus on enhancing the user experience and integration with the broader Microsoft ecosystem, so if you do not have other Microsoft products, you may find that the system is not that flexible. 

Integration and Implementation

Integration with other applications

NetSuite excels in it's integration capabilities. NetSuite offers a broad range of third-party integrations, extending its functionality across various business areas. It has it's own integration functionality known as Suite Connector, making it quick and easy to integrate any third party application. NetSuite is often integrated with top systems such as Shopify, Hubspot and Salesforce.

On the other hand, Business Central mostly focuses on it's Microsoft ecosystem, making other integrations are harder to achieve. As such, NetSuite is a better fit for businesses requiring multiple complex integrations. 

Implementation process and time

The implementation of NetSuite can be achieved in as little as 60 days, depending on the complexity of the business model. NetSuite's simple architecture makes it easy for developers to configure the system and get it up and running in no time. NetSuite implementations can cost anywhere from $10,000 to $250,000, depending on the size of the business and the integrations required.

Business Central is also known for it quick implementation, especially for businesses already utilizing Microsoft products, facilitating a smoother transition and faster time to value. However, the system is not as easy to configure for businesses that require complex integrations, and this could add significant time to go-live. 

Pricing and Affordability

NetSuite is subscription-based, and the cost will depend on the number of users, modules, and features you need. They offer flexible pricing options and terms, so you can subscribe to NetSuite for just a year or several, and you can begin with the minimum number of modules and users and increase this as you get more familiar with the system. NetSuite license costs start from approx $1000 per month for the basic financials package. For a further deep dive into license and implementation costs, check out our Ultimate NetSuite Pricing Guide!

Microsoft Dynamics Business Central is also subscription-based, and the cost will depend on the number of users, modules, and features you need. They offer similar flexible pricing options as Oracle NetSuite. As far as deployment options go, Microsoft Dynamics 365 Business Central is available as a cloud-based solution or as an on-premise solution. You can choose what works best for your organization, and even switch between options as your needs change. Microsoft Business Central is much cheaper than NetSuite, starting from approx $70 per month for their basic essentials package. 

Insider Tip: When it comes to cost, Microsoft Dynamics 365 Business Central is significantly cheaper in terms of software expenses. You could expect to pay about half of what you would for Oracle NetSuite Cloud ERP. Microsoft is attempting to buy market share with highly discounted licenses. However, the implementation costs for Microsoft Dynamics 365 Business Central can be three times more than NetSuite. So, it's important to keep that in mind if you're leaning towards a Microsoft solution.

netsuite pricing calculator

Support, Updates, and Security

Support options: Both platforms provide robust support options to ensure that businesses can leverage their ERP solutions effectively. NetSuite offers specialized industry support, while Business Central benefits from Microsoft's extensive global support network, ensuring that users have access to the assistance they need.

Update frequency and process: NetSuite and Business Central are committed to keeping their platforms up-to-date and secure. NetSuite offers bi-annual updates, ensuring the platform remains current with industry trends and regulations. Business Central, delivered through the cloud, provides continuous updates, ensuring users always have access to the latest features and security enhancements.

Security features: Security is a top priority for both NetSuite and Business Central. Both platforms are built with robust security measures and adhere to global compliance standards, ensuring that business data is protected and secure. NetSuite has multiple data centres across the world with 24/7 security, and data is encrypted to ensure it is safe from hackers. 


Selecting between Oracle NetSuite and Microsoft Dynamics Business Central hinges on a business's specific needs, size, industry, and existing technological infrastructure. NetSuite is an excellent option for businesses seeking a robust, industry-specific solution that can scale globally. Business Central is ideal for those who prioritize ease of use, seamless integration with Microsoft products, and a cost-effective solution that doesn't compromise on essential ERP functionalities. Ultimately, both platforms offer formidable capabilities and it's up to businesses to do their due diligence to ensure they choose a solution that aligns seamlessly with their strategic objectives and operational demands.

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